About Us
At Fabizon, we believe every woman deserves lingerie that inspires confidence, comfort, and celebration. Founded in 2015, Fabizon has become India's leading lingerie destination, offering high-quality, perfectly fitting intimate wear at an affordable price.
Our journey began with a simple vision: to make lingerie shopping easy, accessible, and empowering for Indian women. Today, with over 10 million users and 2 million happy customers, Fabizon has redefined how women across the nation shop for lingerie.
Our Journey
The idea behind Fabizon was born from a simple observation: the lack of comfortable, well-fitting lingerie in India. Recognising this gap, our founders set out to create a platform where every woman could find a perfect fit regardless of her shape. By leveraging technology, customer insights, and a commitment to inclusivity, Fabizon has grown into a brand trusted by millions.
"At Fabizon, we are not just creating lingerie; we are empowering women to feel confident, comfortable, and celebrated in their own skin."
— Co-founder & Founder
Our Achievements
Every milestone reflects our dedication to empowering women and redefining intimate wear in India. From innovation to customer trust, here's what sets us apart:
Exclusive In-House Brands
Our brands are tailored to meet the unique needs of Indian women. From everyday essentials to luxurious designs, each collection combines style, comfort, and a perfect fit.
Femina Power Brand Recognition
We are honoured to be recognised as a Femina Power Brand 2021, celebrating our efforts to empower women and break the stigma surrounding lingerie in India.
Sustainability at Heart
In 2019, we introduced Tencel fabric to our lingerie collection, a step towards eco-friendly fashion. Known for its luxurious feel and sustainable properties, Tencel underscores our responsibility to the environment.
A Strong Community of Customers
With a loyal customer base spanning all Indian states and territories, Fabizon is a trusted name in intimate wear. Our focus on personalised fitting solutions and innovative technology ensures a seamless shopping experience for millions of women.
Craftsmanship with Care
Our in-house stitching facilities and partner units demonstrate our commitment to quality. By managing production internally, we deliver superior products, prioritising comfort, fit, and durability.
Our Promise
Through innovation, inclusivity, and sustainability, Fabizon continues to redefine the lingerie market in India. We are more than a brand — we are a community that uplifts, supports, and celebrates every woman.
Why Choose Fabizon?
We curate affordable luxury with accessibility, ensuring every woman can access high-quality lingerie. Our wide product range includes bras, panties, shapewear, sleepwear, and sportswear, catering to all your intimate wear needs. With accurate bra calculators and expert fitting assistants, we help you find your perfect fit. Our customer-centric approach guarantees dedicated support before and after every purchase. Our designs are crafted with premium fabrics like cotton, lace, nylon, spandex, and sustainable Tencel, blending comfort, style, and sustainability seamlessly.
Be a Part of the Fabizon Family
The passion and creativity of our people power our success. We foster an inclusive and collaborative work environment where every team member is encouraged to innovate and grow. With a high women-to-men ratio, we celebrate diversity and value fresh perspectives that align with our mission to transform intimate wear in India.
Whether you're a fashion designer, tech expert, digital marketer, or customer care specialist, Fabizon offers opportunities to make a meaningful impact. From brainstorming ideas to creating cutting-edge products and delivering exceptional customer experiences, every role contributes to shaping our vision.
If you're ready to make a difference, we'd love to hear from you. Explore career opportunities by contacting us at sales@fabizon.com and take the first step towards joining our family.
Contact Us
We're here to help. Reach out to us with any questions, feedback, or support requests, and our team will get back to you as soon as possible.
Registered Office
Fabizon
Anantapur, Andhra Pradesh, India
Customer Support
Email: sales@fabizon.com
Phone: +91 99084 10469
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
Order & Shipping Queries
For questions about an existing order, please keep your order number ready and write to us at sales@fabizon.com so we can assist you faster.
Terms & Conditions
Welcome to Fabizon. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
Use of the Website
This website is intended for personal, non-commercial use. You agree not to misuse the site, attempt unauthorised access, or interfere with its normal operation.
Orders & Pricing
All products are subject to availability. Prices, offers, and product descriptions may change without prior notice. We reserve the right to refuse or cancel any order at our discretion.
Intellectual Property
All content on this site, including logos, text, images, and designs, is the property of Fabizon and may not be reproduced without written permission.
Governing Law
These terms are governed by the laws of India, with jurisdiction in Anantapur, Andhra Pradesh.
Payment Methods
We offer a range of secure payment options to make your shopping experience smooth and convenient.
Available Options
- Credit & Debit Cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm, BHIM)
- Net Banking
- Cash on Delivery (select pin codes)
- Fabizon Wallet
Payment Security
All online transactions are processed through secure, encrypted payment gateways. We do not store your card details on our servers.
Secure Shopping
Your security is our priority. Fabizon uses industry-standard measures to protect your personal information and payment details.
SSL Encryption
Our website uses SSL encryption to ensure that any information you share with us is transmitted securely.
Account Protection
We recommend using a strong password and never sharing your account login details with anyone. If you notice any suspicious activity, contact us immediately.
Fraud Prevention
We monitor transactions for unusual activity and may contact you to verify an order if anything appears suspicious.
Caution Notice
Fabizon never asks for sensitive information such as your password, OTP, or full card details over phone calls, SMS, or email.
Beware of Fraudulent Communication
Please be cautious of fake calls, emails, or messages claiming to be from Fabizon and offering refunds, prizes, or job opportunities in exchange for personal information or payment.
Verify Official Channels
All official communication will come only from our verified email sales@fabizon.com or our registered phone number +91 99084 10469.
FAQs
How do I place an order?
Browse our collection, select your size and quantity, add to cart, and proceed to checkout. Choose your preferred payment method to complete the order.
How do I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also check the status under My Orders > Track Order.
What if I receive a damaged product?
Please contact us within 48 hours of delivery with photos of the product, and we will arrange a replacement or refund as per our Exchange & Returns Policy.
Do you ship across India?
Yes, we deliver to most pin codes across India. Delivery timelines may vary based on your location.
Shipping & Delivery
We aim to process and deliver your order as quickly as possible.
Processing Time
Orders are typically processed within 1–2 business days of placement.
Delivery Time
Standard delivery takes 3–7 business days depending on your location. Remote areas may take slightly longer.
Shipping Charges
Free shipping is available on orders above a minimum order value. A nominal shipping fee applies to orders below this threshold.
Discreet Packaging
All orders are packed discreetly, with no visible branding related to lingerie or intimate wear on the package.
Privacy Policy
At Fabizon, we are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
We collect information such as your name, address, contact details, and order history to process orders and improve your shopping experience.
How We Use Your Information
Your information is used solely for order processing, customer support, and improving our services. We do not sell your data to third parties.
Cookies
We use cookies to enhance your browsing experience and remember your preferences.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at sales@fabizon.com.
Exchange & Returns Policy
We want you to love your purchase. If something isn't right, here's how exchanges and returns work.
Eligibility
Products must be unused, unwashed, and returned with original tags and packaging within 7 days of delivery.
Exchange Process
Visit My Orders, select the item, and choose Exchange. Pick your preferred size or product and we'll arrange a pickup.
Refunds
Refunds for eligible returns are processed within 5–7 business days to your original payment method or Fabizon Wallet.
Non-Returnable Items
For hygiene reasons, certain intimate wear categories may not be eligible for return unless damaged or defective.
Discreet Packing
We understand the importance of privacy when it comes to intimate wear.
Plain Packaging
All Fabizon orders are shipped in plain, unbranded packaging with no indication of the contents.
Sender Details
The shipping label displays only a generic sender name, without any reference to lingerie or intimate apparel.
Fabizon Wallet
The Fabizon Wallet lets you store refunds, cashback, and promotional credits for faster checkout on future orders.
How It Works
Wallet balance is automatically applied at checkout and can be combined with other offers, subject to terms.
Adding Funds
Refunds for cancelled or returned orders may be credited directly to your Fabizon Wallet for instant use.
Reward Points
Earn reward points on every purchase and redeem them for discounts on future orders.
Earning Points
You earn points based on your order value, credited to your account after the order is successfully delivered.
Redeeming Points
Points can be redeemed at checkout, subject to a minimum balance and order value requirements.
Referral Program
Share Fabizon with friends and family and earn rewards when they make their first purchase.
How It Works
Share your unique referral code or link. When a new customer signs up and places their first order using it, both of you receive a reward.
Terms
Referral rewards are credited to your Fabizon Wallet and may be subject to a minimum order value for the referred customer.
Complaints & Grievances
We take customer concerns seriously and aim to resolve them promptly.
How to Raise a Complaint
Write to us at sales@fabizon.com with your order number and details of your concern.
Resolution Timeline
We aim to acknowledge complaints within 24 hours and resolve them within 5–7 business days.
Escalation
If you are not satisfied with the resolution, you may request escalation to our grievance officer for further review.
My Account
Manage your personal details, addresses, and preferences from your account dashboard.
Profile Details
Update your name, email, phone number, and password from the account settings page.
Saved Addresses
Add, edit, or remove delivery addresses for faster checkout on future orders.
Track Order
Stay updated on your order status from confirmation to delivery.
Order Status
You can view real-time status updates such as Order Placed, Shipped, Out for Delivery, and Delivered under My Orders.
Tracking Notifications
You'll receive SMS and email notifications at every key stage of your order's journey.
Cancel Order
Need to cancel an order? Here's what you should know.
Cancellation Window
Orders can be cancelled free of charge before they are shipped. Once shipped, cancellation may not be possible.
Refund for Cancelled Orders
Refunds for cancelled orders are processed within 5–7 business days to your original payment method or Fabizon Wallet.
Bra Size Calculator
Finding your perfect bra size is easy with our simple measuring guide.
How to Measure
Band size: Measure snugly around your ribcage, just under your bust. Bust size: Measure around the fullest part of your bust. The difference between the two determines your cup size.
Size Chart
| Band Size | Bust (Band + 0") | Cup A | Cup B | Cup C |
|---|---|---|---|---|
| 32 | 32" | 33" | 34" | 35" |
| 34 | 34" | 35" | 36" | 37" |
| 36 | 36" | 37" | 38" | 39" |
| 38 | 38" | 39" | 40" | 41" |
If you're between sizes, we recommend going with the size that offers the most comfortable band fit.
Panty Size Calculator
Use this guide to find the right panty size for a comfortable, secure fit.
How to Measure
Measure around the fullest part of your hips while standing with your feet together, keeping the tape parallel to the floor.
Size Chart
| Size | Hip (inches) | Waist (inches) |
|---|---|---|
| S | 34–36 | 28–30 |
| M | 36–38 | 30–32 |
| L | 38–40 | 32–34 |
| XL | 40–42 | 34–36 |